Is the fan on your
device working? If not, please contact us at info@roseskinco.com.
Otherwise please
check this list to make sure you are using the device correctly.
Possibilities for
painful experience with RoseSkinCo IPL Handset:
- You have recently
been exposed to the sun. We recommend staying out of strong sun exposure for 2
weeks before using our Handset.
- Your skin tone is
darker than the recommended tones. Please check the skin tone chart on our
website or in your user guide.
- You are using it
at an intensity level that is too high for your skin. We always recommend
starting with level 1 intensity to see how your skin reacts, after 2 sessions
you can gradually increase the level each couple of sessions until you feel
discomfort.
- You have not
shaved first. We always recommend shaving first because the IPL Handset may
burn long hairs and it won't be effective to target the hair root if the hair
is too long.
- You are not
lifting the Handset after each flash. Doing this could harm the device and
yourself. We recommend slightly lifting the Handset after each flash to allow
for cool air to cool down the quartz bulb.
- You are using the
device on the same spot multiple times per session. We recommend only one pass
over each spot then moving to a new spot, otherwise you could be harming your
skin and the device.
- You applied a
cooling gel, lotion or any other type of applicant before treatment. We don't
recommend using any lotion or ointment before treatment, our device is meant to
be used without one.